Peel Senior Link A Life Changing Experience! Presented by Peel Senior Link Canada

Peel Senior Link

‘Peel Senior Link Engages Clients, Caregivers and Community Stakeholders To Define Senior’s Service Priorities’

Mississauga (JULY 24, 2017) - Peel Senior Link’s (PSL) commitment to a quality management approach includes asking clients and stakeholders to define senior’s service priorities. Committed to a mission to provide quality and valued assisted living services that help seniors live independently with dignity and respect PSL regularly seeks input to ensure they are meeting client needs. Feedback from clients and stakeholders is integral to developing our strategic plan and defines our service delivery processes, and team culture. PSL’s Community Engagement event, held June 21st, 2017, brought together over 150 clients and caregivers; federal, provincial, and regional governments; and the Central West and Mississauga Halton Local Health Integration Network’s, and celebrated and thanked participants prior to engaging them in feedback groups. Input received from the event will be used to strengthen PSL’s longer-term strategic plan and to determine service priorities for fiscal 2017-2018. The event celebrated clients and caregivers with messages from guest speakers Theresia Sucipto, a member of the agency’s Family Caregiver & Client Advisory Panel; a land acknowledgement to recognize National Aboriginal Day from Ojibway Elder Stephen Paquette; and 11 inspirational stories shared by PSL clients (

During this event Sonia Sidhu, Member of Parliament for Brampton South, presented Raymond Applebaum, Chief Executive Officer with a plaque recognizing PSL’s contribution to improving the lives of seniors.

To view a short video of the event click here

About Peel Senior Link

A community support service agency, PSL serves as a health system partner with the Mississauga-Halton and Central West Local Health Integration Networksto deliver personal support and homemaking services to clients in eleven locations in Peel Region. The Agency partners with other health care providers and organizations to define and meet changing service needs in the community and to integrate and focus efforts to extend service delivery to those in need in the surrounding community.

The agency is a not-for-profit organization with charitable status, and receives its funding from the Mississauga-Halton and Central West Local Health Integration Network’s; Region of Peel; Foundations; and corporate and individual donations. We serve as a proud member of the Ontario Community Support Association.


‘The purpose of the panel is to provide a voice to clients, their families, and caregivers in an effort to improve the client care experience. I am grateful and thankful to the PSL team’

ــ Theresia Sucipto, Caregiver and member of the PSL Family Caregiver and Client Advisory Panel


‘We are committed to respecting our clients and ensuring every step is taken to provide services that meet their needs and protect their dignity. This is why we have asked for their input & insights into how Peel Senior Link can improve the care we provide to seniors.’

ــ Wayne Howard, Board Chair, Peel Senior Link


‘PSL’s programs & services are so vital in supporting the need to build capacity and reduce unnecessary Hospital visits & delay Long-Term Care Home placements.’

ــ Mary Davies, Vice-Chair, Mississauga Halton Local Health Integration Network


‘Meeting the complex health care needs of a rapidly growing, aging and culturally diverse population, like that of the Central West LHIN, requires smart local planning. It also requires an ability to address broader provincial priorities like those outlined in Ontario’s Patients First: Action Plan for Health Care. Communitybased programs and services, like those offered through Peel Senior Link remain a priority both provincially and locally, and I am confident that the successful and valued partnership our two organizations share will continue to support important transformative work that lies ahead.’  

ــ Carmine Domanico, Board Chair, Central West Local Health Integration Network


‘I appreciate the value of the work done by Peel Senior Link as my 93 year old mother receives visits every week for personal care. She loves her PSW team. Don’t know how we coped without them. I am pleased to acknowledge and support the partnership between Region of Peel’s Peel Living and PSL in working together to best address housing affordability and the community support service needs of seniors’

 ــ Councillor Barb Shaughnessy, Regional Councillor Ward 1, Region of Peel




For more information or please contact:

Wayne Howard, Board Chair, Peel Senior Link

Phone: 416-540-6553; e-mail:

Raymond Applebaum, Chief Executive Officer, Peel Senior Link

Phone: 905-712-4413 X322; e-mail: