Mississauga (November 26, 2018) – Peel Senior Link (PSL) celebrated its 25^th Anniversary with over 175 guests in attendance. We were delighted to have so many clients, caregivers, staff and Board members (past & present), funders, politicians and other guests.

We were honoured to have Hazel McCallion provide the keynote address and ended her remarks with “let’s start each day with a purpose and continue to support our community”.

We were pleased to have Deepak Anand, MPP, Mississauga Malton and Carmine Domanico, Chair, Central West Local Health Integration Network Board of Directors say a few words, and receive certificates of congratulations from Justin Trudeau, Prime Minister of Canada; Hon. Omar Alghabra M.P. Mississauga Centre; Mississauga Mayor Crombie; and Brampton Mayor Jeffrey.

The CEO shared a 20-year strategic focus with six key foci that have driven the development of PSL in alignment with the corporate mission. Raymond shared comparative stats between 1998 and 2018 – from 14 to some 175 employees; from 6 to 11 service locations across the Region of Peel; and from 100 clients to 325 current client capacity.

QUOTES

“On behalf of the CWLHIN, it is truly my pleasure to be here and to recognize the valued partnership that exists between our two organizations, acknowledge the significant contributions PSL makes to local & surrounding communities, and most importantly to congratulate the entire PSL team, its Board of Directors and staff, both past & present, on the occasion of your 25^th Anniversary. It is a tremendous accomplishment & impressive milestone. This achievement and success … especially when sustained over a quarter century… are dependent on the combined effort of impassioned staff, strong leadership… and committed governors. Derek (Board chair) and Ray (CEO), it is certainly not lost on anyone here tonight that PSL has all three”.

– Carmine Domanico, Chair, Central West Local Health Integration Network Board of Directors

“In 1991, this grassroots organization emerged from a few committed volunteers who identified the need to provide seniors with the capacity for independent living, particularly those who were low income and required rent-geared-to-income support”.

– Derek Rodrigues, PSL Board Chair

“What keeps me up at nights are not the high risk clients that we serve, but the vulnerable ones that we don’t”.

– Raymond Applebaum, PSL CEO

 PEEL SENIOR LINK

Peel Senior Link, a non-profit charitable organization established in 1993, provides personal care & home-making services and a range of other complementary supports. Peel Senior Link maximizes safe independent living to help seniors live with dignity and respect.

Services are client-directed, flexible and individualized. Personal care & home-making services are provided at no charge to 325 clients in designated buildings and surrounding neighbourhoods in Mississauga and Brampton.

Peel Senior Link is funded by the Ministry of Health and Long-Term Care through the Mississauga Halton and Central West Local Health Integration Networks, and through grants and personal and corporate donations.

Peel Senior Link is accredited with Exemplary Standing by Accreditation Canada.

All pictures and video courtesy of Borada Photography

Richmond Hill (October 18, 2018) – Staff from Peel Senior Link – Jing Hong, Supervisor Client Services, Aisha Mian, Quality Assurance & Data Analyst, Swapnil Rege, COO and Marybeth Ward, Director HR – presented at the 2018 OCSA Conference – CommunityConnect. Their workshop titled “What the Community Sector can learn from Aviation Checklists” outlines the use of aviation constructs to drive consistency of care within the community sector.

To read more, visit our education and research page.

Mississauga (September 22, 2018) – On September 22, Peel Senior Link launched our new Wellness Program with a family-friendly BBQ. Staff had the pleasure of coming together with supervisors, management, board members, their families, and each other in the name of good health. The day was spent playing games such as Jenga, three-legged races, and spoon races followed by a heated soccer match between the white hats and no hats. Both teams tousled and head-bumped to a well-deserved victory by the white hats. There was not a painted face that was not adorned with a smile!

The goal of this event was to allow our front-line staff to spend time together outside the context of work. To breathe and partake in activities such as Tai Chi overlooking the beautiful marina at Lakefront Promenade Park allowed our employees to be present and at peace. Wellness activities will be centered around pillars of health such as financial wellness and mental health. Peel Senior Link will continue to strive to be an employer of choice for Personal Support Workers and Home Helpers in Mississauga and Brampton through initiatives like this one for our staff.

Mississauga (August 9th, 2018) – As Governance Committee Chair and CEO, Peel Senior Link; along with Keith Ward, Board Member of Wisma Mega Indah; and Gail Williams, Housing Programs Specialist with Housing Programs, Region of Peel, we are delighted to report that on August 9^th, 2018 the first Creditvale Mills BBQ Event and Open House took place bringing together more than 200 attendees for an evening of fun, food and information.  Tenants in the family and senior buildings made up the largest segment of the turnout, and around 13% of attendees came from the surrounding community. The goal of this event was to foster community engagement, provide our tenants with information about programs and services that will be accessible through the Community Wellness Hub and provide a space for meaningful interaction among our tenants from both the senior and family buildings. The event was supported by 27 fantastic volunteers, primarily with the Boys & Girls Club’s Youth Leadership Group. Our seniors and youth worked together contributing to an enjoyable evening. Region of Peel staff supported the event along with 9 community organizations (7 of which serve as partners on the Community Wellness Hub planning committee). In attendance was Councillor Ron Starr, City of Mississauga who mingled with the youth, seniors, and volunteers. We wish to acknowledge the leadership provided by Sheena Moya Chen, Resident Support Coordinator, Creditvale Mills Family & Senior Residence, Wisma Mega Indah Inc., for making this a highly successful event for all who attended. Many thanks to our numerous partners, volunteers, and donors.

Mississauga (July 19, 2018) – Since Peel Senior Link moved into Community Door Mississauga in the Sussex Centre in 2011, we have collaborated with College Boreal and other not-for-profit organizations to best serve the needs of our community. Initially we collaborated with College Boreal providing placements and in some cases recruiting Personal Support Workers who were provided with education & training support.

Recently we had the opportunity to support the start-up of the College Boreal ‘Bridging Program for Internationally Educated Francophone Professionals in Leadership and Management’ through a sub-lease arrangement. This collaboration has resulting in further supporting placement opportunities for program students in health care roles through PSL resources and referrals. The recent recruitment of Shahmain Lobo, Executive Assistant to the CEO & Board in a volunteer capacity is an excellent example of this collaboration.

We look forward to our ongoing and productive collaboration and partnership with College Boreal in the future!

Raymond P. Applebaum

Chief Executive Officer

Mississauga (June 28, 2018) – Peel Senior Link marks World Elder Abuse Awareness Day 2018 in partnership with Peel Elder Abuse Prevention Program (PEAPN). This year’s theme is ‘Growing the Conversation to Stop the Abuse of Older Adults’. Join us in building the movement for social change across the province, to raise awareness of this issue and mobilize communities in Ontario to take action. To learn more about PEAPN, go to www.peapn.ca.

Toronto (June 14, 2018) – Charlene Hendry, Coordinator Operations presented on the potential of Blockchain technology in improving outcomes in Seniors Community Care at the first Blockchain in Healthcare Canada Conference. To view the presentation, visit the Education & Research page.

Mississauga (June 5, 2018) – Peel Senior Link showcased its work at the 2018 Quality Forum and Awards held by the MH LHIN. Staff engaged with various health system partners to provide information on our medication management program, the impact our organization makes on the lives of our seniors and the health system, and the IDEAS program leveraging the use of checklists to drive consistency of care. 

To view our work, visit the Education & Research page.

Toronto (June 3, 2018) – Subsequent to the Health System Capacity and Innovation Symposium held May 30^th, 2018, initiated by the Ontario Community Support Association in collaboration with Advantage Ontario, Home Care Ontario, Ontario Hospital Association, and the Ontario Long Term Care Association, the Toronto Star published an article highlighting Peel Senior Link as a solution to relieve hospital overcrowding. Peel Senior Link was noted as a “great example of a community-based program” that supports the reduction of ALC by reducing ER visits as well as allowing clients to live longer within their own homes rather than transition to long-term care. For more on this article please visit: https://www.thestar.com/news/queenspark/2018/06/03/how-ontarios-next-government-could-relieve-overcrowded-hospitals.html. You can also view our impact by visiting Our Impact.

Toronto (May 15, 2018) – Swapnil Rege, COO, was invited to present at the 3rd Annual IoT Big Data Healthcare Conference in Toronto. He presented on the need for a clear data governance strategy to deal with the big data collected within an organization. He shared the role of data in driving clinical decision making in Peel Senior Link and how it has embarked on a journey to become a data-driven organization. His talk was titled “Getting Ready for Big Data: A Journey through Data Governance”

To view the presentation, visit our Education & Research page.

May 19th, 2018 marks the day in honour of the province’s Personal Support Workers (PSW). The day recognizes the essential service PSWs provide in sustaining our health care system and providing a high quality of community and home-based care.

Peel Senior Link will be celebrating across each of our sites in Mississauga and Brampton on various days in May by hosting a drop in open house for all of our valued PSW’s and Home Helpers. We will providing light refreshment and a small gift as a token of our appreciation for the great work they do in the community.

Please join us in thanking our Peel Senior Link PSWs and Home Helpers on May 19^th!

CEO’s Message

Dear Personal Support Workers and Home Helpers,

On May 19^th, 2018, we celebrate National PSW Day. This day recognizes the truly remarkable work that you do on a daily basis to ensure that our frail and vulnerable seniors continue to live safely and independently at home.

As an organization, we continue to strive to be the very best in the Community Support Sector and one major reason for our success to date has been the dedication of our front-line staff. We often hear from our clients that you are their true “angels”.

As our senior population continues to grow in record numbers, there will be a corresponding increase in demand for PSW care and Home Helper services, especially in the community. We appreciate the work that you do and we hope you take a moment to recognize your colleagues as well.

Happy PSW Day!

April 15-31 is National Volunteer Week 2018!

We want to take a moment to celebrate and thank all our volunteers for their contribution to Peel Senior Link and the seniors we care for and support daily. We are deeply grateful for the immense impact volunteer hours and support have on the quality of life of our clients, caregivers and the broader community. The role our volunteers play is critical to our ongoing success through the productive and essential engagement of the community we serve.

Tale a moment to celebrate their work and we look forward to their ongoing support.

Raymond Applebaum, CEO, Peel Senior Link

April 17, 2018 – The Minister of Seniors Affairs, Dipika Damerla, announced the recipients of the new Seniors Active Living Centre funding. Peel Senior Link is receiving funding to embed health, active living, education, caregiver support, and social opportunities for tenants in our service locations in Mississauga and Brampton. The various programs will be provided on a mobile basis across 12 locations, including the Creditvale Mills Community Wellness Hub, based on local needs and interests.

We are excited to be a part of this expansion that will provide enhanced support and active living programs to address social isolation and loneliness in seniors.

To read more please visit: https://news.ontario.ca/oss/en/2018/04/ontario-creating-40-new-seniors-active-living-centres.html

https://news.ontario.ca/oss/en/2018/04/seniors-active-living-centre-program-expansion-funding-recipients-2018.html

Toronto, March 14, 2018 – Last week, the Ontario Community Support Association staff and seven member organizations met with cabinet ministers, MPPs, and political staff at Queen’s Park.  We used these meetings as an opportunity to highlight our election advocacy platform: Better at Home: 3 Ways to Improve Home and Community Care in Ontario – Recommendations to meet the changing needs of clients. The report can be found on their website here.

OCSA senior staff and the members had the opportunity to meet with the new Minister of Health Helena Jaczek, Minister of Seniors Affairs Dipika Damerla, the two opposition party’s health critics and three other MPPs, the Directors of Policy for the Ministries of Health and Long-Term Care, Finance, and Labour, the Minister of Housing’s Chief of Staff, and the Health Policy Advisor to the Leader of the Official Opposition.  As part of their advocacy, they also had the chance to meet with Deputy Minister Bob Bell on February 8th.

Recommendations highlight three key areas for immediate investment aimed at optimizing the home and community care sector for better client outcomes and system sustainability.

Toronto, Jan 18 2018 – The Ontario Community Support Association (OCSA) today submitted its 2018 Budget Recommendations to the provincial government. Ontario’s not-for-profit home and community support providers have been helping their clients, close to a million of them every year, to live independently in their own home or community for as long as possible.

Recognizing the positive impact of this sector, the government has been actively increasing access to these services in order to shift care from the acute and long-term care sectors to the community.  However, this additional funding for service expansion has not been accompanied by investments in the infrastructure of the organizations that deliver these services. Providers in the home and community care sector, the majority of them being not-for-profit organizations, have been asked to do much more with less for many years. This has forced agencies to take difficult decisions, including increasing client fees or delaying investments in technology, to compensate for insufficient government funding.

OCSA recommends the province invest $359 million into the provision of care by frontline home and community organizations in 2018-2019 along three key investment principles: ensuring sufficient service volume and organizational capacity to meet client need, stabilizing and strengthening the home and community care workforce, and enabling innovation and evolution in the sector.

Quick Facts

• 33,000 new clients were served by community support service programs, 5% more than last year.
• A recent OCSA survey highlights a 13.8% increase in client fees since 2011, an increase higher than the rate of inflation of 8.7% for the same period. 44% of OCSA members reported that clients have declined, reduced or stopped a service due to fee increases.
• A report published by OCSA and Home Care Ontario prepared by KPMG estimates that the sector needs an additional $51.4 million to cover increased costs in 2018-19, on account of the Fair Workplaces, Better Jobs Act.
• 3.5 million hours of service are being donated annually by volunteers in the sector. With an estimated value of $85 million, Ontarians stand to lose this valuable service with the entry of for-profit businesses in the community support services sector.

“Over the past decade, the home and community care sector has been consistently delivering more with less – keeping people in their communities and delaying the need for expensive institutional care, but they are unable to sustain this.” said Deborah Simon, CEO.  “These crucial investments are needed now.  They would not only provide immediate relief to an overburdened healthcare system grappling with capacity issues but also position it to grow and meet future demand.  We owe it to Ontarians to serve them the choice to live independently in their own home or community for as long as possible.”

Click here to access ‘Better at Home’, OCSA’s Budget Recommendations report

About OCSA
Across the province each year, over one million people receive home care and community support services – and the need is growing. The Ontario Community Support Association (OCSA) represents 270 not-for-profit organizations that provide home care and community support services that help seniors and people with disabilities live independently in their own homes and communities for as long as possible. These compassionate and cost-effective services improve quality of life and prevent unnecessary hospitalizations, emergency room visits and premature institutionalization. They are the key to a sustainable health care system for Ontario. For more information, visit http://www.ocsa.on.ca

– Mavis Mak, Risk Management Manager Telus

Nov 28, 2017 | News

OTTAWA – Health Standards Organization (HSO) has officially been accredited by the Standards Council of Canada (SCC) to develop National Standards of Canada in health and social services. HSO is the only Standards Development Organization in Canada solely dedicated to developing health and social service standards.

“HSO is very pleased to have achieved this important designation from the SCC. Setting health and social services standards for Canadians is a responsibility we take very seriously and we look forward to delivering on our new mandate with pride and excellence,” said HSO Chief Executive Officer Leslee Thompson. “This helps fulfill our mandate to unleash the power and potential of people around the world who share our passion for achieving quality health services for all.”

Standards are all around us: from automobile safety to energy performance standards for light bulbs.  With this announcement, HSO is uniquely positioned to focus exclusively on health or social service standards developed by health and social service experts, patients and families, policy makers and subject matter experts.  Previously, this had been up to the discretion of associations, provinces, territories, Indigenous communities, individual hospitals, or clinics. HSO was created in order to advocate for the importance of and create nationally recognized, rigorous standards.

“Whether you are going to the ER in Whitehorse or Toronto or have to be rushed to the hospital by ambulance in Montreal or St. John’s, Canadians should expect the same set of health standards across the country,” continued Thompson.

What are some examples of an HSO health and social service standard?

• Integrated Health Services
• Medication Management
• Indigenous Health
• Primary Health Care
• Mental Health and Addictions
• Care in the Community and Home
• Technology Enabled Health
• Assessment Methodologies
• Academic Health Centres and Clinical Research
• Communication in Health Services
• Palliative and End-of-Life Care

Why do health and social service standards matter?

• To ensure consistency in the health care and social service system across Canada.
• To guarantee accountability and prevent negligence in our health care and social service facilities.
• To ensure that patients lived-experiences with our health care and social services inform and improve on how we deliver outcomes.

“From having a baby in a hospital to placing a relative in an assisted living facility, health and social services impact every Canadian at different stages of their lives,” concluded Thompson. “Standards ensure that the care we and our families receive is the best it can possibly be.”

HSO is a global organization focused on developing world-class standards, innovative assessment programs, and other methodologies to enable health and social service providers in Canada and around the world to save and improve lives. HSO has more than 10 technical committees with over 200 members who design the standards. HSO’s technical committees include: patients with lived-experience, clinicians, administrators, academics and expert policy makers to ensure that they co-design, develop and deliver the best possible products and services.

Media Inquiries

HSO and AC Media Relations
1-800-814-7769 ext. 410
[email protected]

Toronto (October 24th, 2017) – Tiziana Pelusi, Supervisor of Client Services for Peel Senior Link and Sonia Vitorino, Pharmacy Liaison for Resident Care Pharmacy presented at the Health Quality Transformation Conference in Toronto. Their poster titled “Collaborative Approach on Medication Administration in Community Care” highlighted how a common systematic approach to medication management in frail seniors significantly contributes to reduction in medication errors.

Attended by over 2500 delegates, Health Quality Transformation brings together patients, caregivers, healthcare providers and system leaders to make our health system healthier.

To view the poster presentation, visit our Education & Research page.

Markham, Ontario (October 18, 2017) – Raymond Applebaum, CEO of Peel Senior Link was the recipient of the OCSA 25th Anniversary Leadership Award at the 2017 OCSA Annual Conference last night. This award is presented to an individual who has demonstrated exceptional leadership and dedication to the home and community support sector over the course of 25 years of service. Ray has been a major reason for the growth of the Assisted Living Program in Ontario. He has been the CEO of Peel Senior Link for the last 19 years and has served on several committees either as a founder or as a member for the advancement of seniors care in Ontario. Ray continues his over four-decade career developing effective partnerships and integrated care services, innovative programs, system enhancements, quality improvement initiatives, and collaborates to best serve the needs to the community.

“Not often do you get to meet a person that is truly a pioneer in their field. Through his leadership and sheer commitment, Ray has been instrumental in growing the profile of the home and community sector over the last 20 years as CEO of Peel Senior Link”

“Ray has been front and centre of many key national, provincial and regional policies within the health and human services sector. His dedication to serving the needs of seniors and the community is highly commendable and I cannot think of an individual more worthy of this award”

“Ray is clearly an outstanding professional, mentor and teacher, but I believe he should be first viewed as an outstanding leader. For several decades he has been a leader in the Health Sector especially at the community level. He has been out in front not only for Peel Senior Link but also publicly for the community he represents. He has been dedicated to the mission, vision and values of Helping Seniors needing supports for daily living.”

Photos courtesy of OCSA and photographer Cassandra Rudolph

Mississauga (September 29, 2017) – Swapnil Rege, COO presented at the Centre for Education and Training alongside The Honorable Dipika Damerla, Minister of Seniors Affairs in celebrating National Seniors Day.

Mississauga (July 24, 2017) – Peel Senior Link’s (PSL) commitment to a quality management approach includes asking clients and stakeholders to define senior’s service priorities. Committed to a mission to provide quality and valued assisted living services that help seniors live independently with dignity and respect PSL regularly seeks input to ensure they are meeting client needs. Feedback from clients and stakeholders is integral to developing our strategic plan and defines our service delivery processes, and team culture. PSL’s Community Engagement event, held June 21st, 2017, brought together over 150 clients and caregivers; federal, provincial, and regional governments; and the Central West and Mississauga Halton Local Health Integration Network’s, and celebrated and thanked participants prior to engaging them in feedback groups. Input received from the event will be used to strengthen PSL’s longer-term strategic plan and to determine service priorities for fiscal 2017-2018. The event celebrated clients and caregivers with messages from guest speakers Theresia Sucipto, a member of the agency’s Family Caregiver & Client Advisory Panel; a land acknowledgement to recognize National Aboriginal Day from Ojibway Elder Stephen Paquette; and 11 inspirational stories shared by PSL clients

During this event Sonia Sidhu, Member of Parliament for Brampton South, presented Raymond Applebaum, Chief Executive Officer with a plaque recognizing PSL’s contribution to improving the lives of seniors.

Here are some of the highlights of the event:

Audio credit: Wowamusik

Toronto (May 25, 2017) – Swapnil Rege, COO, was invited to present at the IoT Big Data Healthcare Conference in Toronto. Swapnil spoke about the need for a rethink of seniors care model in Ontario with a greater emphasis on community support providers. His presentation was titled “Seniors Care in the 21st Century: What’s Changing and How Can Technology Best Serve as an Enabler?”

To view the presentation, visit our Education & Research page.

Brampton (May 17, 2017) – Raymond Applebaum, CEO, was invited to speak at the CARP Mississauga event for seniors in Brampton. His presentation entitled “Client and Caregiver Quality Support – Enabling Independent Living at Home” provided a summary of the services delivered by Peel Senior Link and the challenges, opportunities and trends in health system development.

To view the presentation, visit our Education & Research page.

Ministry of Finance (April 25, 2017) – Ontario is making it easier for people who care for loved ones, with more respite services that allow people to take a break from their unpaid duties, increased education and training opportunities for caregivers, and a new, streamlined Ontario Caregiver Tax Credit.

Charles Sousa, Minister of Finance, and Dr. Eric Hoskins, Minister of Health and Long-Term Care, announced the new supports for family caregivers while visiting SPRINT Senior Care in Toronto.

Family caregivers are people who provide unpaid care for a family member or friend at home, including seniors, people living with dementia or those with other complex health needs. Being a family caregiver often means balancing this responsibility with others, such as caring for young children and work, which can cause physical, emotional and financial stress.

New supports being provided by the province include:

• Funding for approximately 1.2 million hours of respite services for caregivers, such as personal support or nursing, so that they can schedule breaks for rest, family commitments or other priorities.
• More education and training programs for unpaid caregivers to help them learn how to provide care to their loved ones at home in ways that work for them, including online, in group settings and in a variety of languages.
• A new Ontario Caregiver Tax Credit, which would replace the current caregiver and infirm dependent tax credits. This proposed new, non-refundable provincial tax credit would streamline and extend support for people caring for infirm relatives, starting in the 2017 tax year.
• Launching a new organization that will coordinate supports and resources for caregivers across the province, such as training, local resources and peer support.

Making it easier for those who care for loved ones is part of our plan to create jobs, grow our economy and help people in their everyday lives.

Quick Facts

• Ontario will invest an additional $20 million in 2017 for respite care for caregivers of people receiving care at home, bringing its three-year commitment to $120 million.
• Increasing caregiver support services, better integrating home care and providing more education and training programs were recommended in Bringing Care Home, a report of the Expert Group on Home and Community Care.
• Since 2013, the government has increased its investment in home and community care by about $250 million a year.
• With a growing aging population, the burden is rising on people providing care for Ontarians with a physical or cognitive condition, injury or chronic life-limiting illness. For example, nearly half of the estimated 214,000 Ontarians living with Alzheimer’s or other dementias have caregivers who report feeling distressed.

Mississauga (April 6, 2017) – Accreditation Canada has awarded Peel Senior Link (PSL) Exemplary Standing for the second consecutive time (2013 and 2017). The Agency’s commitment to a Quality Agenda has resulted in a continuous and integrated quality management approach to meet client service needs.  PSL’s mission – to provide quality and valued assisted living services by helping seniors live independently with dignity and respect – is supported by its strategic plan, service delivery processes, team culture, and stakeholders.

The organization’s focussed approach generated a 99% rating in the review of required standards for service delivery excellence by Accreditation Canada.  Joan Skelton, an accreditation surveyor highlighted in her comments that ‘PSL gives clients & caregivers a voice’. PSL has previously been recognized with several awards including the 3M Health Quality Team Award (2011), Ontario Minister of Health’s Medal Honouring Excellent in Health Quality & Safety (2013), Mississauga-Halton Local Health Integration Network – Partnering for a Healthier Tomorrow Award in 2015, and the Best Small & Medium Employers in Canada Award (2011, 2012, & 2013).

“Our clear and focussed agenda engages staff, clients and stakeholders putting quality service delivery and client experience first. This has not only resulted in high levels of client/caregiver satisfaction, but has also placed PSL among the top 50 best small and medium employers in Canada by Aon Hewitt and the Queen’s School of Business for three consecutive years.”

– Raymond Applebaum, Chief Executive Officer, Peel Senior Link

“Congratulations to everyone at Peel Senior Link for your noteworthy accomplishment.  Through your hard work on the front-lines and behind the scenes, you are improving care for your clients, helping some of our most vulnerable family members and friends to continue living at home, where they want to be.”

– Dr. Eric Hoskins, Minister of Health and Long-Term Care

“Ongoing quality improvement is a hallmark of putting patients first. Congratulations to Peel Senior Link on receiving exemplary standing from Accreditation Canada under the Qmentum program – the highest level of accreditation. Strong health service providers and partners like Peel Senior Link enable our health care system to deliver high quality care, and positive client experiences and outcomes.”

– Neil Skelding, Board Chair, Mississauga Halton Local Health Integration Network

One of PSL’s key Strategic Plan Imperatives is ‘Leading Practices for Service Excellence’. Accreditation with Exemplary Standing for 2017-2021 has moved the Quality Agenda forward recognizing Peel Senior Links efforts to putting patients first when delivering high quality services. We are fortunate to have had continued support from the Mississauga-Halton and Central West Local Health Integration Networks, Health Quality Ontario, Accreditation Canada, and the Ontario Community Support Association in our quality journey.”

–  Wayne Howard, Board Chair, Peel Senior Link

Mississauga (December 30, 2016) – Peel Senior Link (PSL) is expanding the award winning Supports for Daily Living program providing quality care to 30 new clients.  This care will be provided following the Mississauga Halton Local Health Integration Network (MHLHIN) decision to provide an annual investment of $589k to support the delivery of much needed assisted living services for seniors. This investment expands PSL’s assisted living service locations to eleven; nine in Mississauga and two in Brampton, plus an Integrated Seniors’ Team program for seniors with mental health challenges in partnership with Supportive Housing in Peel and Punjabi Community Health Services.

The increase in PSL’s service capacity will reduce the wait list for seniors who need support to transition home from hospital making desperately needed beds available in hospitals for acute care clients. This investment by the MHLHIN supports the health system to better serve the needs of patients and seniors in Mississauga in alignment with the recently passed “Patients First Act” legislation developed by the Ministry of Health and Long Term Care following extensive stakeholder and public consultation to improve health care across Ontario.

“Through this investment, we will help more seniors with complex care needs stay in their home and avoid placement in long-term care. Programs like the successful Supports for Daily Living Program delivered through partners like Peel Senior Link continue to strengthen home and community care and contribute to a sustainable local health care system.”

— Graeme Goebelle, Board Chair, Mississauga Halton LHIN

“We appreciate the continued support of the Mississauga Halton Local Health Integration Network and its recognition of PSL services with this investment. This strengthens our community service growth objectives and mission of providing quality and valued assisted living services to help seniors live independently with dignity and respect.”

— Wayne Howard, Board Chair, Peel Senior Link

“We are excited to expand our service capacity with the opening of a new service location in Mississauga – South East. This new location fits well with our fiscal business plan enabling the agency to serve a combination of 30 new clients living within a designated building and the surrounding neighbourhood.”

— Raymond Applebaum, Chief Executive Officer, Peel Senior Link

Toronto (February 8, 2012) – For the third consecutive year, Peel Senior Link has been named as one of the Best Small & Medium Employers in Canada by Queen’s University’s School of Business in conjunction with Aon Hewitt. To read more, click here.

Toronto (October 28, 2010) – Peel Senior Link was named one of the best small- and medium-sized employers of 2011 according to the 2011 Best Employers studies, conducted by Aon Hewitt in conjunction with the Queen’s University School of Business. Click here  for the press release from Aon and here to read more.

Toronto Star also profiled Peel Senior Link in their article “Best way to engage employees? Fun“.

Toronto (February 11, 2010) – The Queen’s Centre for Business Venturing in partnership with Hewitt Associates named Peel Senior Link as one of the best small and medium-sized employers in the country. To read more, please click here.