Respect

At Peel Senior Link (PSL) we show respect for our clients, families, caregivers, staff, and stakeholders.

We respect diversity and practice fair treatment of our clients, families, caregivers, staff, and stakeholders.

We promote and embrace our cultural and unique similarities and differences.

We believe that our people are our greatest asset and we treat them with due respect.

Care Excellence

We value the right of all our clients to receive evidence-based, high-quality, safe, and consistent client-centered care.

At PSL, we are constantly challenging the status quo to improve care for our clients, families, and caregivers.

At PSL, we advocate for our clients and their families.

Gratitude

We are grateful for our clients and for each other.

We believe in an attitude of gratitude which is lived every day.

We are grateful for what we have and being able to pay it forward to provide care excellence.

Openness

We encourage open communication from clients, families, caregivers, staff, and stakeholders.

We listen to our clients, families, caregivers, staff, and stakeholders.

We are responsive to the needs of our community.

Continuous Learning

We believe that to become a model of excellence, we must be constantly learning and developing.

We believe that to become a leader in our field, we must be progressive in seeking out the latest knowledge and skills, and put those in practice.

Stewardship

We share accountability for the well-being of our clients.

We believe in responsible planning and management of our resources to deliver high quality care.

Fabric of the Community

We do not solely deliver services in the community, we are part of the community we serve.

We believe that understanding the needs of our community is imperative to defining, developing, and offering relevant services.