Mississauga (July 24, 2017) – Peel Senior Link’s (PSL) commitment to a quality management approach includes asking clients and stakeholders to define senior’s service priorities. Committed to a mission to provide quality and valued assisted living services that help seniors live independently with dignity and respect PSL regularly seeks input to ensure they are meeting client needs. Feedback from clients and stakeholders is integral to developing our strategic plan and defines our service delivery processes, and team culture. PSL’s Community Engagement event, held June 21st, 2017, brought together over 150 clients and caregivers; federal, provincial, and regional governments; and the Central West and Mississauga Halton Local Health Integration Network’s, and celebrated and thanked participants prior to engaging them in feedback groups. Input received from the event will be used to strengthen PSL’s longer-term strategic plan and to determine service priorities for fiscal 2017-2018. The event celebrated clients and caregivers with messages from guest speakers Theresia Sucipto, a member of the agency’s Family Caregiver & Client Advisory Panel; a land acknowledgement to recognize National Aboriginal Day from Ojibway Elder Stephen Paquette; and 11 inspirational stories shared by PSL clients
During this event Sonia Sidhu, Member of Parliament for Brampton South, presented Raymond Applebaum, Chief Executive Officer with a plaque recognizing PSL’s contribution to improving the lives of seniors.
Here are some of the highlights of the event:
Audio credit: Wowamusik