Peel Senior Link is committed to safeguarding the privacy of Personal Information and Personal Health Information of its employees, clients, donors and other stakeholders.  We put a high value on the trust of those we deal with and recognize that maintaining this trust requires that we be accountable in how we treat the information that is shared with us.

All Personal Information and Personal Health Information collected by Peel Senior Link in the course of doing business is kept in confidence and will only be used for the purpose that it was intended.  Any further use of the information will be subject to consent.  Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary.  Our employees are all aware of our policies and take care to maintain the accuracy of Personal Information and Personal Health Information and its disclosure.

Personal Information includes any factual or subjective information, recorded or not, about an identifiable individual.  This includes information in any form, such as:

• age, name, ID numbers, income, ethnic origin, or blood type;
• opinions, evaluations, comments, social status, or disciplinary actions; and
• employee files, credit records, loan records, medical records, existence of a dispute between a consumer and a merchant.

Personal information does not include the name, title, business address or telephone number of an employee of an organization.

Personal Health Information is defined as information about an individual’s mental or physical health, including information concerning health services provided and information about tests and examinations.

We regularly review our privacy policy and update our policy, as needed.  Questions or concerns relating to Peel Senior Link’s privacy policy should be e-mailed to the attention of the Marybeth Ward, Privacy Officer at [email protected] or mailed to 300-50 Burnhamthorpe Road West, Mississauga, ON L5B 3C2

Peel Senior Link strives to ensure that all complaints are handled by the Privacy Officer to the satisfaction of all concerned.

For further information on privacy and your rights in regard to your Personal Information, the Information and Privacy Commissioner/Ontario (IPC) can be contacted at 416 326-3333 or [email protected].