Mission, Vision and Values


Our Vision

Seniors aging at home with dignity.

Our Mission

To enable seniors to live at home independently with integrated supports and services

Our Values

Respect

  • At Peel Senior Link (PSL) we show respect for our clients, families, caregivers, staff, and stakeholders
  • We respect diversity and practice fair treatment of our clients, families, caregivers, staff, and stakeholders
  • We promote and embrace our cultural and unique similarities and differences
  • We believe that our people are our greatest asset and we treat them with due respect.

Care Excellence

  • We value the right of all our clients to receive evidence-based, high-quality, safe, and consistent client-centered care
  • At PSL, we are constantly challenging the status quo to improve care for our clients, families, and caregivers
  • At PSL, we advocate for our clients and their families

Gratitude

  • We are grateful for our clients and for each other
  • We believe in an attitude of gratitude which is lived every day
  • We are grateful for what we have and being able to pay it forward to provide care excellence

Openness

  • We encourage open communication from clients, families, caregivers, staff, and stakeholders
  • We listen to our clients, families, caregivers, staff, and stakeholders
  • We are responsive to the needs of our community

Continuous Learning

  • We believe that to become a model of excellence, we must be constantly learning and developing
  • We believe that to become a leader in our field, we must be progressive in seeking out the latest knowledge and skills, and put those in practice

Stewardship

  • We share accountability for the well-being of our clients
  • We believe in responsible planing and management of our resources to deliver high quality care

Fabric of the Community

  • We do not solely deliver services in the community, we are part of the community we serve
  • We believe that understanding the needs of our community is imperative to defining, developing, and offering relevant services
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