Richmond Hill (October 18, 2018) – Staff from Peel Senior Link – Jing Hong, Supervisor Client Services, Aisha Mian, Quality Assurance & Data Analyst, Swapnil Rege, COO and Marybeth Ward, Director HR – presented at the 2018 OCSA Conference – CommunityConnect. Their workshop titled “What the Community Sector can learn from Aviation Checklists” outlines the use of aviation constructs to drive consistency of care within the community sector.
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